Privacy Policy Overview

Your privacy is a top priority at celunthera. This policy explains what information we collect, how it’s used, and how your rights are protected according to Australian law.

Information We Collect

We collect data to enhance your experience and meet legal obligations. This includes information you provide directly to us and data collected through site usage.

• Personal details you submit during consultation requests, such as your name and contact information.
• Technical data gathered by our website, including device type, browser, and session information.
• Information about your communication preferences and consent choices as given on the site.
• Records of your interactions and transactions for compliance and support purposes.

How We Use Information

Collected data enables us to deliver tailored consultations, comply with regulations, and improve your experience.

• Processing and responding to your consultation or enquiry requests efficiently.
• Communicating essential updates, recommendations, or service changes.
• Complying with all relevant regulatory and legal requirements.
• Conducting analytics to strengthen our processes and services.

Legal Basis for Processing

Your data is handled according to the Australian Privacy Principles and other applicable legislation.

Processing is based on your consent, contractual necessity, regulatory obligations, or legitimate interest in securely delivering our services.

Sharing Information

Your information is not sold or forwarded unless required or permitted by law and relevant partners.

• Sharing with accredited service providers who support platform operation and compliance.
• Disclosure to legal authorities if required to meet reporting obligations.
• Sharing with professional consultants when necessary and clearly disclosed.

Data Security

Your information is stored using secure methods and access controls in line with industry standards, reducing risks of loss, misuse, unauthorised access, or breach. Despite safeguards, no security system is completely foolproof, so ongoing vigilance is maintained.

Your Rights

You retain control over your data and can exercise these rights:

• Request access to, correction of, or removal of your personal information.
• Withdraw consent for marketing or restrict certain processing activities.
• Lodge a complaint with a relevant regulatory body if concerns arise.
• Request clarification about your stored data and our handling practices.

Cookies & Tracking

Cookies help us improve website functionality, remember your preferences, and analyse anonymous traffic.

Cookie Policy Cookie Policy

Contact Us

For privacy-related enquiries or to exercise your data rights, contact us directly through the details below.

Policy Changes & Updates

Any material changes will be shared on this site. We encourage periodic review to remain informed.